Excellent, helpful sales and service staff! I have purchased 20+ vehicles over the last 8 years from Prostrollo Auto Mall and they take terrific care of their customers. Prostrollo's cares about you and your satisfaction after you leave the dealership, as well.
#GodBless #ThankYou
*5 star's!!!
Throughout the process, the folks at Prostrollo were friendly and professional. Prostrollo exemplifies small town, South Dakota values. When you start from a basis of mutual respect and genuine interest in other humans, a smooth transaction will follow. Despite the geographic distance, Prostrollo will be on my short list the next time I’m in the market for a vehicle.
We purchased a minivan from Prostrollo in Madison, SD on a snowy Wednesday in November 2014. We live in Kansas City and were visiting family in Sioux Falls for Thanksgiving. I talked to Prostrollo ahead of time to let them know I was coming. On the day we arrived, Prostrollo had the van ready to go, handed me the keys, and encouraged me to take as long as I needed. They even went as far as including the names of the previous local owners. We drove the van extensively, took it to a local mechanic for inspection, spoke with the previous owner, and most critically tested the DVD player (kid essential). After a couple hours, we returned to the dealer, negotiated the price, closed the transaction, and were on the road in about 30 minutes. While most people were still preparing for Black Friday, my shopping was done!
My expectations for the used car buying experience are pretty simple. Treat me with respect, allow me the flexibility to conduct my own inspections, start at a reasonable price point, and simplify the transaction process. Prostrollo met and exceeded those expectations.
Very nice staff!! I didn't have any credit so it was hard for me to purchase anything! Came here met a nice guy named Rick F. He let me test drive multiple cars and answered any questions I had, an honestly! Picked a car and he gave me a AWESOME credit loan place to go to! Had the car for almost 4 days now and I LOVEE IT!!!!
I would highly recommend to anyone and everyone to stop by here they have a wide selection and very great deal they helped me from A - Z to get this car.
Just bought a car from these guys. Yes the price was reduced. For me it was a big buy so even though I wasn't getting a "showroom" buy I would have liked to have been treated as such. I showed up to look at vehicle and fell in love with the car. I told the salesman that I would take it, but needed to get a loan from my bank. He said he could do a soft hold, but if someone walked in to buy it her still would have to sell it to them. I noticed it had a 30 day warranty on it. I told him that was awesome made me feel secure in my buy. Quickly he told me that won't come with my car because they gave me a "deal". A few days later I put some cash down to hold it because I worried it would not be held. I went to pick up my car signed papers (even the warranty one) thought they had a change of heart. No hoorah or anything exciting. Wait I did get a goodie bag (ballcap, oven mitt, cutting board, a lazer, and some paper-all sporting there logo) In fact the salesman was out and some other guy did the work. I felt I was just an easy sell...I found the car, I called the dealer, I drove there, I gave them my cash. No need even for a salesman! My car has a very minor issue that should have been caught in a 24 point inspection. And they won't fix it because no warranty. But even if I did he said would cost more than a mom and pop garage. My frustration is why it wasn't caught in the first place. And what else wasn't caught? Time will tell. Overall I am happy with my car, but extremely unhappy with the customer service.
My son brought his car in to get a quote for service. He did not authorize any work. They did not do anything to the car. They did not mention a fee before he left the car. They didn't even mention it when he picked the car up. But they still sent him a bill for labor. This type of underhand, sneaky behavior is not what I would expect from a reputable company dealing with locals. Do not trust these people with your vehicle.
Prostrollo All American Auto Mall is a US Car Dealer based in Madison, South Dakota. Prostrollo All American Auto Mall is located at 1001 Washington Ave S, Madison, SD 57042, USA.
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